Welcome to the official website of Wuxi Norton Fluid Technology Co., Ltd
As an enterprise specializing in the R&D and production of various radiators and radiator assemblies, we always take "matching customer needs and empowering industrial upgrading" as our core service concept. Relying on our industry-proven technical accumulation and full-chain service capabilities, we provide you with full-lifecycle service support from pre-planning to after-sales guarantee, ensuring every cooperation is worry-free, reliable and reassuring.
Customized Solutions to Precisely Meet Needs
We are well aware that different industries and working conditions have varying requirements for radiator heat dissipation efficiency, structural dimensions, material selection and other aspects. To address this, we have established a mature customized service system. Whether it is the adaptation of standard models in fields such as construction machinery, automobile manufacturing and industrial equipment, or the personalized R&D for special working conditions (such as high-temperature, high-pressure and high-dust environments), our engineer team will be fully involved in the process: from demand research and working condition analysis to 3D modeling, performance simulation, and then to prototype trial production and test verification. Every link is accurately aligned with your actual needs to ensure that the delivered radiators and assembly products are perfectly compatible with your equipment and achieve optimal heat dissipation effects.
Full-Process Quality Control to Solidify Cooperation Foundation
Quality is the core carrier of services. We implement quality control throughout the entire production process to provide comprehensive protection for each batch of your products. In the raw material procurement link, we carefully select high thermal conductivity aluminum, steel and seals, and strictly implement supplier qualification review and incoming material inspection. In the production and manufacturing link, we adopt automated production lines and precision processing equipment, combined with SOP (Standard Operating Procedure) standardized work processes to ensure the stability of key processes such as welding, assembly and pressure testing. Before delivery, finished products undergo multiple inspections including air tightness testing, thermal performance testing and fatigue resistance testing to prevent unqualified products from entering the market. Meanwhile, we can provide quality certification documents such as material reports and testing data according to customer needs, making quality visible and traceable.
Efficient Delivery Guarantee to Match Production Rhythm
We understand the urgency of customers' production plans, so we have built a flexible and efficient production scheduling and logistics distribution system. For conventional models, we have established standardized inventory to achieve fast response of "delivery upon order placement". For customized products, we optimize the production cycle planning, clarify the delivery time of each node, and proactively update the production progress to customers to ensure on-time delivery. In the logistics link, we cooperate with multiple professional logistics service providers. According to product size, transportation distance and customer requirements, we formulate personalized distribution plans such as land transportation and sea transportation, and equip professional packaging protection to avoid damage during transportation and ensure products arrive safely and on time.
Comprehensive After-Sales Support to Eliminate Worries
We adhere to the service concept of "cooperation goes beyond delivery" and provide customers with comprehensive after-sales support. After product delivery, we provide detailed installation guide manuals and operation instructions. When necessary, we can dispatch technical personnel to assist in on-site installation and commissioning to ensure the product is put into use quickly. During the warranty period, if there are quality problems caused by non-human factors, we will provide free repair or replacement services. For technical questions encountered by customers during product use, we have established a 24-hour quick response mechanism to provide timely answers through phone calls, videos and other methods. If on-site service is required, we will arrive at the site within the agreed time to handle the issue. In addition, we also conduct regular customer return visits to collect usage feedback, which provides a basis for product iteration and service optimization, and achieves long-term win-win cooperation with customers. From demand communication to after-sales return visits, from standard products to customized assemblies, we use professional, efficient and considerate services to help your equipment operate stably and inject solid impetus into the development of your business. We look forward to working with you to build a new benchmark for heat dissipation system solutions!
Welcome to the official website of Wuxi Norton Fluid Technology Co., Ltd